Uzanto office: new and improved!

Uzanto just finished our move from our crappy old office to our awesome new office. We are really psyched about this new space: it has 3 rooms, brick walls, and cool neighbors (the Mountain View Voice is in the same building, and Flock is next door). Most importantly, it has an awesome view of the Mountain View train station. Watching the tides of commuters come and go is fascinating, and we’ll have to be careful not to get distracted! If you’re looking for us, just go to the Mountain View train station and look across the street: we’re in the brick building pictured here:

In honor of the move, I’ve made a google mashup that shows our new location, as well as some other points of interest, including the all-important Dana St Coffee House. The mashup was made with photo source from, photostitched together and hosted on flickr. Geocoding was from the always-useful . And of course the maps are from google! So it’s a 4-way mashup, more or less.

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Uzanto to sponsor BarCampDelhi: more sponsors needed!

Uzanto is contributing 200$ to help pay for BarCampDelhi. We still need a few more sponsors to help us pay for things like t-shirts … a couple more sponsorships in the 8000 Rupees (200$) range would help out a lot right now. This is a good way to support the Delhi technology scene, and get some visibility within it.
Contact me or Gaurav directly if you’re interested in sponsoring.

Delhi AJAX hacker(s) wanted

Uzanto is looking to hire AJAX talent in Delhi. If you read this blog and you’re in Delhi, there’s a good chance you’re the kind of person we’re looking for.
We’re working on something really cool, and this is a chance to be doing really cutting-edge UI work. It’s all product development, not boring services work.
Be prepared to show me some cool JavaScript code that you’ve written, and answer detailed questions about it.
Candidates who are clued in to what’s happening in the web and are hip to the latest trends (LAMP, Ruby, etc) will be given priority treatment. We’re not looking for warm bodies here, we’re looking for clueful techs who are ready to take it to the next level. I don’t care what your GPA was or where you went to school, I care about what you’ve built and whether you can prove to me that you get things done.
We offer excellent pay and benefits, and a killer work environment.
p.s. If you’re this person but are in the bay area, I know a great startup that is hiring. Ping me (jon at uzanto) for details, and I’ll forward your resume.

Uzanto referred to in NYT article on small business tech

Rashmi was quoted in a recent New York Times article on how collaboration technology is revolutionizing small businesses. The “micro-multinational” (buzzword for startups with offices in two or more companies) simply wouldn’t exist without the internet, VOIP, and collaboration tools (skype, basecamp, webex/gotomeeting, etc).
I particularly like the article’s emphasis on how entrepreneurs are better positioned to work with foreign labor, because they are willing to put up with the headaches (staying up all night talking on skype) and have connections in the country where the work is taking place (something that is crucial to hiring the right people and having the trust necessary to operate remotely).
Excepts below:

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Recent Innovations in search / information finding

An upcoming BayCHI event promises to be just awesome.
This month, a star-studded panel will look at recent developments in search and information finding. Panelists include:
Jakob Nielsen: Usability rock star
Peter Norvig: Director of Search Quality, Google
Ken Norton: Director of Product Management, Yahoo! search
Udi Manber: CEO of A9
Rahul Lahiri: VP of Search Product Management at Ask Jeeves
Moderated by Uzanto‘s own Rashmi Sinha.
Anyone who’s interested in search in general, or the intersection of search and user experience in particular, should attend. April 12th, at PARC in Palo Alto.

Building fudgable IT systems

Companies building IT systems to replace a previously offline (paper-phone-fax) based business process often spend millions of dollars on the project. These systems surprisingly similar to one another (given that they represent different business processes in different industries) Actors have particular Roles. The Actors operate on Documents, which are exchanged between actors in a pre-choreographed order that is the Business Process. The system is typically designed to replace a mature paper-fax-phone based process already in existence, be it processing a purchase order or approving an application for insurance.
Companies are often surprised when they face resistance or low adoption to the new systems (something I wrote about a little while ago in hooking small businesses up). A number of the projects that my company Uzanto has tackled in the past year have involved – in some way or the other – fixing broken systems of this type, particularly at the intersection between a large enterprise and it’s much smaller partners (think insurance brokers, or real estate agents, or retail stores). One specific reason for failure that we have encountered again and again is due to the fudgability of paper / voice, and the inflexibility of any software process that tries to replace it.

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Hooking small businesses up

My company has been doing b2b stuff in a variety of industries (health care, real estate, insurance) for the last several months. Not the old “lets build an emarketplace and hope for the best” kind of b2b stuff that was popular during the bubble, but the real, hard work of helping companies build electronic bridges with their close business partners.
As an engineer with a web services background, I’m surprised at how much of this work is UI related. Wasn’t XML and SOAP supposed to be a magic elixir that let companies integrate seamlessly with their partners?

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