SlideShare down due to ServePath outage

SlideShare is down and has been down for the last several hours. Our dedicated hosting provider (ServePath) is experiencing catastrophic network problems. For a while we were able to keep the site live by pointing our DNS to specific servers that were available on the network: this strategy is no longer working (the paths that still work on the network are changing as ServePath technicians try to fix the problem).
My sincere apologies to all SlideShare users. We’ll be taking stock once this outage is resolved, and we’ll evaluate what to do long-term at that point. Right now there’s not much we can do besides wait for the network to get back online.
UPDATE: as of 7:45, we seem to be back in business! Doing the happy dance (and checking the servers every 5 minutes to make sure we can still get to them).

One thought on “SlideShare down due to ServePath outage

  1. Michael Sheehan March 13, 2008 / 9:33 pm

    Hi Jon,
    I tried to post a note earlier but got an error on your blog when posting. I just wanted to let you know that your site (SlideShare) does look like it is back up and running (still being tested, from my understanding).
    Please do note that not ALL ServePath customers were affected by this outage. I understand, for you it was catastrophic, but to be fair it was a minority of customers.
    Please contact me should have you have any questions.
    Thanks!

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